Duration: 1 hour
Learning outcome: By the end of this unit learners will learn about communication in general, about effective communication, its barriers and how to overcome them.
Knowledge | Skills |
---|---|
What is communication? | Communication skills. |
Types of communication and 7 C’s. | Critical thinking. |
Effective Communication, its barriers and how to overcome them. | Keeping notes. |
Personal story
Anna L. (p.56-57) from Belarus is 46 years old. She migrated in Greece, in Athens. She created in a really simple way a business plan to start up her own business. She was determined for that. She had an amount of money to invest, she knew exactly the company description and the business’s future plan. She also cooperated with a lawyer and an accountant. She is currently working on her own. Colleagues that she knows, introduced to her partners and suppliers. For future investments, she uses her corporate earnings. Interpersonal skills are necessary for her and communication skills together with empathy and listening are of high interest.
Thanks to this unit, Anna L. will learn more about communication and will focus on overcoming barriers in order to have an effective communication.